FAQ
Everything you might want to know.
Grouped by topic. If your question isn't here, WhatsApp us, we reply almost instantly on WhatsApp.
Wedding cakes
How far in advance should I book a wedding cake?
Three to nine months is typical, with peak Harare wedding weekends (April-June and September-December) booking out six months ahead.
How much does a wedding cake cost?
Two-tier from $200, three-tier from $300, four-tier from $400. Delivery and setup in Harare included. Final figure depends on design, flavours, and guest count. Full pricing →
How does the tasting work?
After the consultation we book a tasting at the studio. You choose three flavours; we bake fresh samples; you and your partner come in (typically Saturday morning) to taste. Free, no pressure to decide on the day.
Can you match my wedding colours?
Yes. Bring a swatch, a Pinterest board, a fabric sample, or a photo of the venue décor. We match buttercream, fondant, and sugar work.
What's included in delivery and setup?
For Harare weddings, delivery and on-site setup are included. We arrive 90-120 minutes before cake-time, stack and finish on your table, photograph the cake, check in with your planner.
What happens if guest count, date, or weather changes?
Guest count adjustments up to four weeks before are handled at cost difference only. Date changes case-by-case. Hot weather: we adjust frosting choice and arrange refrigeration.
Is the deposit refundable?
The 50% deposit is non-refundable but transferrable to a new date subject to calendar availability. Balance due 14 days before the wedding.
Roora Day cakes
What is a Roora Day cake?
A custom cake for the day the groom's family delivers Roora (Lobola) to the bride's family. Carries both surnames, matches the day's colours, delivered to the bride's family home.
How is it different from a wedding cake?
It's for the family ceremony, usually 20-60 close family at the bride's family home, often months before the white wedding. Smaller (1-2 tiers most often), more focused on the families.
How many tiers do we need?
Most Roora cakes are 1-2 tiers. 1 tier serves 12-20; 2 tiers serve 30-50; 3 tiers serve 60-100. Match to close family expected, not the full guest list.
How far ahead should we order?
One to three weeks is typical. Shorter notice sometimes possible, message us.
Can the cake have both family surnames on it?
Yes, most Roora cakes do. Edible-print plaque, wooden topper, or sugar topper depending on design.
Can you include Shona or Ndebele text?
Yes, surnames, phrases, family proverbs. Send us the exact spelling and we'll proof it back before printing.
Can you deliver to my family home?
Yes. We deliver to the bride's family home in Harare, set up where the elders sit, and photograph the cake before we leave. Outside Harare quoted per arrangement.
Anytime cakes
How much notice do you need?
One day for most flavours. Black Forest with fresh cream sometimes needs 24-36 hours. Larger sizes (10"+), give us two days where you can.
What sizes do you bake?
6" (serves 8-10), 8" (14-18), 10" (22-28). Larger sizes and tiered cakes quoted separately.
Can I customise an anytime cake?
Yes, colour-matched buttercream, written message, edible-print toppers, sugar flowers, all with extra notice. WhatsApp us the details.
Same-day delivery?
Sometimes, message us. We bake to order, so same-day depends on what's already in the oven.
Pricing & payment
How much does a cake cost?
Anytime from $35 for a 6". Wedding from $200. Roora from $35. Cupcakes from $20/dozen. Full pricing →
Are your prices in USD?
Yes. We accept USD cash, EcoCash, ZiG, and bank transfer.
Do prices include delivery?
Wedding cakes, yes (Harare delivery + setup included). Anytime cakes, flat fee by zone. Outside Harare, quoted.
Why don't you publish exact prices for every design?
Because the design moves the price more than the size does. Starting prices are for a simple, on-style version. The written quote tells you the actual figure.
When is payment due?
Anytime cakes, full payment on confirmation. Wedding cakes, 50% deposit; balance 14 days before. Corporate, 14 days net by invoice.
Delivery
Do you deliver across Harare?
Yes. Wedding delivery + setup included. Anytime cakes flat fee by zone.
Which Harare areas do you cover?
All of Harare, central, north (Borrowdale, Mt Pleasant, Avondale), east (Greendale, Highlands), south (Waterfalls, Hatfield), west (Belvedere, Marlborough).
Do you deliver outside Harare?
Quoted per arrangement. Rich fruit and sponge travel; fresh-cream cakes need refrigeration.
Can I collect from the studio?
Sometimes by arrangement. Tell us when you order.
Dietary
Do you cater for dietary restrictions?
Eggless and gluten-conscious available with notice. Allergens are handled in a working studio (not a sealed allergen-free facility), we'll be straightforward about cross-contact risk.
Can you make a vegan cake?
Vegan vanilla, chocolate, and carrot available with two days' notice. Taste profile slightly different from dairy versions, we'll be upfront.
Sugar-free or keto?
Reduced-sugar yes; fully sugar-free or keto no.
Cupcakes & corporate
Cupcake minimum order?
24 cupcakes (2 dozen) for delivery. Smaller orders sometimes available for collection.
Logo printing on cupcakes?
Yes, edible ink on fondant discs. One week lead time. Send a high-resolution SVG or PNG.
Mix flavours in one order?
Yes, most orders are mixed. Tell us the split when you order.
Corporate invoices?
Yes, invoices in USD with PO number on request. Standard 14 days net.
Recurring corporate orders?
Yes, monthly office cakes, quarterly events, anniversary patterns. Scheduled by quarter.
Lessons
I've never baked. Is that OK?
Yes, beginner classes are built for first-time bakers. Your classmates will be at a similar level.
How many in a class?
Maximum six. Most run with three or four.
How much is a lesson?
Lesson pricing is shared when you enquire, because small-group and private sessions are quoted by format. Ingredients, tools, and the cake you take home are included.
When do you run lessons?
Saturday mornings most weeks; occasional weekday evenings. Confirmed when you enquire.
Private lessons for hen parties or birthdays?
Yes, tell us how many people, what you'd like to make, and when. Tailored and quoted per person.
Online lessons?
Not currently, hands-on, in studio. Free recipes on the recipes page if you'd rather start at home.
General
Can I visit the studio?
By appointment only, we're a working kitchen, not a walk-in shop. Wedding consultations and lessons happen in studio.
Where exactly is the studio?
In Madokero Estates. Exact address shared when your order, consultation, or lesson is confirmed.
Are you on Instagram?
Yes, @cakestudiozim_. Most recent work goes there first.
How quickly do you reply?
Withalmost instantly on WhatsApp and email. Sundays and public holidays we're closed.
Question we missed?
WhatsApp us.
If your question isn't here, message us. We reply almost instantly on WhatsApp.
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